We are proud to offer free shipping services that currently operate across Dubai and Sharjah. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our production units in Dubai depending on the weight and size of the product. Packages shipped to Abudhabi or other Emirates will be done by our shipping partners.
How long does shipping take?
Shipping time varies by product ordered and customer location, you would receive an email detailing the whole process and estimated timeline on this.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the production and shipping process has started, it can no longer be cancelled.
Please call us and send us and email to check and validate your refund request
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.